Manager Response

Emergency Service

The IMPACT Manager's Requirements

Monthly Management Report Contents

Manager Response

The IMPACT manger is constantly in communication with the home office by use of voice mail, pagers, cell phones, two way radios and e-mail. IMPACT management understands the communication is the key to fast response that equals top efficient management.

Emergency Service

• 24 hours
• 7 days a week
• 365 days a year

The IMPACT Manager's Requirements

IMPACT realizes that real estate management laws are constantly changing. We keep up with the changes. The IMPACT manager is required:

• To have a minimum of four years college.
• To attend three real estate seminars or two continuing education classes in real estate management for each year of employment
• To attend two trade shows each year to stay current with new products and services within the real estate field.
• To have or pursue a Registered Apartment Management (RAM) Certification.

Monthly Management Report Contents

• Board minutes
• Financial report
• Bank statement
• Delinquent list
• Late letters
• Legal correspondence
• Contractor proposals
• Homeowner correspondence
• Board of Directors correspondence
• Relative periodicals
• Copies of paid bills and monthly status reports of billing
• Site report of building's appearance